FHE Health Admissions
The first step in going to rehab is calling the treatment center and speaking with one of their admissions counselors— but not every facility is open, transparent and trustworthy in their admissions process. Learn what to expect when you call FHE Health, including why traveling for treatment is often a good choice….
The moment you contact FHE Health is when recovery begins— and with it, a happier and healthier life.
That said, we also know that seeking help for a mental health problem can be scary and that the rehab admissions process can seem overwhelming to contemplate. Whether you’re struggling with an addiction to drugs or alcohol or disabling symptoms of depression, PTSD, or another mental disorder, we want you to feel supported so that you can relax, knowing you’ve come to the right place for treatment and are in good hands.
What to Expect in the Admissions Process
For this reason, we’ve designed our rehab admissions process to be:
Our Admissions Team
Our admissions team is highly experienced in the field of addiction and mental health. Many of them have their own story of recovery, so have firsthand familiarity with what you are going through. They also understand how devastating addiction and mental illness can be, and the importance of finding good medical and clinical care.
The mission of our admissions counselors is to help every person who calls our center to find the best-individualized treatment for their needs. That mission is also their passion: it’s the reason why they’re here to help you 24/7, seven days a week.
Meet each of our admissions team below.
Common Concerns in the Admissions Process
Financial worries top the list of common concerns that we see among prospective patients. They worry about the cost of treatment and whether their insurance will cover it. This is especially true when treatment can involve multiple levels of care and multiple medical and clinical interventions, coverage for which can be confusing to determine on one’s own with any insurance company. Still, other callers worry about whether they’ll be able to afford treatment when they lack health insurance.
Our competent admissions team handles these sorts of questions so that you don’t have to. When you call our center for the first time, an admissions counselor will conduct a short evaluation (roughly 15-30 minutes) of your or your loved one’s addiction and behavioral health history. They will then collect your insurance and financial information. This allows them to verify your insurance benefits and confirm your co-pay amount.
If you don’t have insurance, an admissions counselor will be able to walk you through our flexible payment options, so that treatment is more affordable. In the event that finances remain an obstacle to receiving treatment at FHE Health, or your treatment needs fall outside the scope of the programs we offer, the admissions counselor will be able to point you in the direction of a rehab facility that can better meet your needs.
Main Steps in Our Admissions Process
1. Brief Pre-Admissions Assessment – When you get in touch with our treatment center, an admissions counselor will first ask you some questions about your medical history. This brief intake assessment is designed to help us identify your individual treatment needs and determine your most appropriate level of care. Our admissions team will ask you about:
- Any history of drug and/or alcohol abuse
- Existing mental health concerns
- Your medical history and any current medical issues
- Your home and family environment
In the meantime, we invite you to familiarize yourself with our facility. Take a look around our treatment center by viewing photos of our facility. You can also get better acquainted with who we are and what we do by checking out our videos.
Our team is always happy to answer any of your questions!
Is an addiction or mental illness ruining your life? We’re here to help. Call us now to begin your recovery.